Administrate helped the global standards and compliance leader standardize training processes and data, making it easy to roll out global training programs.
TÜV SÜD standardized processes for global training by reducing overhead 81%
81%
less time to deploy training
236
hours saved monthly
8
countries using TMS
Overview
About the company
TÜV SÜD is a global company offering testing, inspection, certification, and advisory services for safety, quality, and sustainability across industries. Its name, a German acronym for "Technical Inspection Association," reflects its services, which include product testing, management system certification, industrial inspection, and environmental consulting. The organization trains thousands of learners in instructor-led programs across the globe.
- Industry
- Compliance
- Objective
- Standardized global training
- Result
- Time to deploy global training reduced by 81%
It was taking – on average – three months to deploy a new program across all of our regional centers. Some of that time was spent localizing the content, but most of it was dealing with each center’s unique processes, technology, and disparate data.
The Goal
Standardize global training operations
TÜV SÜD planned to transform their global training hubs with new content and a complete overhaul to the learner experience. To support this change, TÜV SÜD needed to standardize and streamline training operations across all regional training hubs.
The Solution
Use a Training Management System to standardize the global training network
TÜV SÜD’s regional training centers depended on legacy technology for their HRIS, ERP, and LMS platforms. Connecting this technology was the first step, then Administrate automated repetitive tasks, standardized data and reporting, and unified learner experiences with timely, personalized communications. With a training management system, TÜV SÜD was able to:
- Integrate core business technologies like Salesforce, SAP, and Mulesoft.
- Standardize and automate event, content, and location planning.
- Keep email and SMS communications on brand, personalized, and automated.
- Use AI-powered scheduling tools to make scheduling ILT more efficient.
- Centralize data for faster and more accurate reporting.
Administrate is the central brain for all TÜV SÜD training centers. Now, our training teams in India, Germany, Spain, United States, United Kingdom and everywhere else have the same tools, the same processes, and report the same types of data. We are no longer in our own way.
What's next
Next up: impact bottomline revenue
The Solution
With training center operations standardized into Administrate, the TÜV SÜD team is exploring how to leverage Administrate’s other training revenue tools to build new products for learners.
It used to take us months to roll out new training programs to our global network, and we just accepted the hundreds of errors and late nights it would take to make it happen. Now Administrate makes it possible to do it in a few days, and there are no more late nights.
There’s more
Streamlining training operations empowers the whole team
Automate tedious tasks, centralize operations, and free up your training team to focus on what matters. Check out our other case studies to see how leading training teams put that time to good use.
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