Case Study
Using Administrate, Wilmington PLC can unifying training for Extended Enterprise.
Wilmington PLC is a UK-based, publicly traded company delivering education, training, and data solutions to professionals working in regulated industries such as finance, law, and healthcare. With over 630 employees and operations spanning four countries, Wilmington serves more than 150,000 learners annually through 10,500+ events.
The company operates a portfolio of 11 specialized brands, including:
Industry:
Business Services
Objective:
Centralize training for consistency
Result:
Standardized enterprise solution leading to 95% increase in online sales
95 %
online sales lift for just 1 brand
15
staff days per month saved
47 %
faster acquisition onboarding
To grow and remain competitive, Wilmington needed to standardize training operations—without erasing brand identity. Their strategy depends on efficiently onboarding new brands into a unified training infrastructure, while still preserving each brand’s unique positioning and learner experience. Without this balance, every acquisition would add operational overhead and dilute the customer experience.
Wilmington’s was acquiring brands rapidly, soon growing their portfolio of brands to include 11 distinct organisations folded under their umbrella. This led to a chaotic, decentralized training structure with each brand operating independently, with its own tech stack, terminology, training methods, and customer experience. This caused major operational inefficiencies:
Technology Product Director, Wilmington PLC
Wilmington chose to build a composable architecture that would allow them to address the unique demands of each brand in their portfolio while centralizing training operations. They’d rolled up their sleeves and were ready to build this themselves when they discovered Administrat.
Administrate’s powerful API allows it to be quickly slotted into the center of a complex tech environment and act as the heart of the operation. Administrate now acts as the single source of truth for event scheduling, instructor coordination, training delivery, and communications across all brands.
Technology Product Director, Wilmington PLC
With standardization in place, Wilmington is shifting from implementation to optimization. Administrate now underpins Wilmington’s training strategy—ensuring every brand can scale while staying aligned. Next steps include:
Automate tedious tasks, centralize operations, and free up your training team to focus on what matters. Check out our other case studies to see how leading training teams put that time to good use.
