Case Study
Administrate is Roche Diagnostics’ single source of truth, saving hundreds of hours in manual work.
Roche Diagnostics is a global healthcare company that excels in pharmaceuticals, diagnostics, and medical equipment. Roche delivers innovative treatments and cutting-edge diagnostic tools to enhance patient care and management. Their commitment to research and development continues to set industry standards and improve lives worldwide.
Complex scheduling conflicts with high-value training resources meant high costs. Roche’s training team cut those losses with Administrate.
Industry:
Pharma
Objective:
Improve ROI in training program
Result:
300% expected increase in training program ROI
100 s
of hours saved per cycle
89 %
reduction in planning time
25 %
less time and cost
Enablement & Technology Systems Lead, Roche Diagnostics
Roche depends on high-value labs, medical equipment, and highly-skilled instructors to train a diverse audience of learners. Each quarter thousands of customers, instructors, sales teams, and technicians receive specialized training on medical equipment. Even a single empty seat in a lab was expensive. Roche wanted to reach full training resource utilization to improve their ROI.
Planning training was taking too long: up to 360 hours every month (or more) to plan next quarter’s master schedule. Instructors were double-booked. Labs were overcommitted. Stakeholders had no single source of truth for training, with core data scattered across teams and hidden in giant spreadsheets. Roche was managing ILT through:
Training & Development Manager, Roche Diagnostics
Roche Diagnostics implemented the Administrate Training Management System to centralize and automate their training scheduling. Administrate sits at the center of Roche’s training operation, a hub acting as a master scheduler, single source of truth, and powerful reporting and forecasting engine.
Once data reaches Administrate through powerful integrations, the AI-powered Scheduler gets to work. In just minutes a draft schedule is created that honors all of Roche’s requirements, availability, and other criteria for instructor-led training. The draft schedule can be edited and then published all from within Administrate. They did this using Administrate’s course templates, AI-powered Scheduler, and availability calendar.
Training & Development Manager, Roche Diagnostics
With a TMS at the center of their training program, Roche Diagnostic has:
But that’s not all. Roche plans to use Administrate’s powerful API to integrate completely with existing systems. Here’s what on the roadmap:
Automate tedious tasks, centralize operations, and free up your training team to focus on what matters. Check out our other case studies to see how leading training teams put that time to good use.
