Learner Analytics and Operational Excellence
Trying to run a training program using information without meaning is like trying to steer a ship without a rudder. In order to analyze the effectiveness of your training operations, it’s imperative you gather information about your learners that provides direction.
Business intelligence reporting allows you to reach beyond activity metrics and actually wield data to provide insight that informs decisions to help your business navigate growth with intentionality. Watch the webinar on business intelligence.
What Are the Attributes of Business Intelligence for Enterprise Training?
Data should always tell a story, and we believe that constructing a metrics-supported narrative is crucial to the long-term success of any L&D function specifically, but also to the business they support more generally. Learn more about those methods:
You should be able to take the data you’re referencing, whether it’s qualitative or quantitative, and use it to take an insightful action that is driven by understanding what that data means to your company. As a learning professional, actionable data can inform decision-making across teams and help to define continued growth for your company.
How Boston Whaler Leveraged Business Intelligence for Training
Boston Whaler, a division of Brunswick Corporation, faced a significant growth challenge, with training and employee engagement serving as key targets of their success. But their training operation was encountering issues with employee retention. High employee turnover rates were going to limit their ability to grow at all, let alone rapidly.
Does Your Current Learning & Development System Support Business Intelligence Reporting?
While your marketing, sales, and financial teams likely have some of the newest tech to help them tell the story of their impact on the organization, your training program might be cobbling together multiple systems in order to piece together a limited narrative. Can you tell the story of how your training operations:
Retains Your Best Talent
Can you demonstrate how providing opportunities to grow professionally contributes to lower employee turnover?
Leads to Customer Success
Can you provide data that indicates the correlation between customer training and customer satisfaction?
Cultivates Valuable Partnerships
Can you provide insight into how properly trained partners contribute value to your brand instead of misrepresenting it?
If not, it might be time to consider software specifically designed to support training programs in telling the story of how they impact business strategy. Get our guide on five steps you can take to scale your training operation: