Implementation and Training at Administrate

Information on Our Implementation and Training

Administrate helps hundreds of clients manage the training of millions of students all around the world, and we’re delighted that our software helps save customers time, gain visibility, and deliver better training. An important part of getting started with any comprehensive software platform like Administrate is learning what the software can do for you, taking stock of how you run your operations, and learning from best practices that other customers like you have successfully employed. This is why we offer a comprehensive Implementation and Training Program for all new customers – we’ll be with you every step of the way to make sure you’re successful.

What’s Included?

Experienced, Dedicated Project Management We’ll provide you a dedicated project manager that will work with you to understand your business and existing training related operations, and recommend solutions to the challenges that probably motivated you to consider Administrate in the first place. In addition to being a sounding board, they’ll help you configure Administrate so you start out on the right foot.

Resources to Get You Going

  • A welcome pack that provides detail on the implementation process and gathers information to help our team guide you to success through the implementation.
  • A tailored implementation plan that fits your schedule and requirements designed to get you successful as quickly as possible.
  • Templates for importing existing data you may need to migrate.
“It’s a really hot implementation team, really, really good.”
KEVIN STREATER, Forgerock

Training, Training, and More Training

  • Access to Administrate University, our online training resource that covers the main concepts of Administrate and can be shared with your team.
  • Access to our online documentation portal, support desk, blog and other educational resources.
  • Our popular whiteboard videos which discuss industry and product concepts in an easy to digest way.
  • Remote assistance and training designed to answer questions and identify action items as we work together through your implementation plan.

A Smooth Transition

Once you’ve completed your implementation plan, we’ll transition you to our Account Management team to build a long-term relationship with you and make sure you’re squeezing every bit of value out of the platform!

Why is Implementation and Training Required?

Delivering better training is about more than just software – it involves transforming how you approach your operation. Over the years we’ve found that those customers who did use our implementation services were dramatically more successful than those who didn’t. We want you and your team to be set up for success. Administrate is a large system and can be initially overwhelming. Because the system touches so much of a training operation, there are usually plenty of questions that need to be answered in the consultative environment provided by the implementation services. You and your team can and will benefit from the knowledge of best practices employed across hundreds of customers.